【推薦】英文道歉信
在現在社會,很多地方都會使用到道歉信,道歉信都有實事求是,簡明扼要的特點。那么一般道歉信是怎么寫的呢?以下是小編幫大家整理的英文道歉信,僅供參考,歡迎大家閱讀。
英文道歉信1
Dearxxxxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
xxxxxxxxx
英文道歉信2
游客朋友們:
首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網友給我們所提的意見,今年在政府論壇上有兩封公開批評我們的帖子,說實在的,剛剛看到的時候,心里確實是堵得慌的,不高興的,總覺得目前國內旅游市場大環境就是這個樣子,大社不強,小社散差,從業人員服務意識、技能普遍不強等等,剛開始,我們確實給自己找了一些自我安慰的借口。
現在再認真思考這個問題,我們覺得,做為從業人員有責任、有義務,也必須為游客提供更為輕松、快樂的旅游時光。坦誠的說,今年7、8兩個暑期月份下來,在我們質檢回訪過程中,所發現存在質量問題的,游客投訴到公司的也絕不僅此兩例。
我們總結分析下來,存在質量問題的主要是散客出游群體,暑期質量問題一般容易出現在車輛空調不好,某些導游態度存在問題,以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類,一類是組團旅行社,我們**就是這樣類型的旅行社,面向終端客戶收取客源;一類是地接旅行社,主要接待外地游客來本地旅游;第三類是同行批發旅行社,如揚州蘇之旅旅行社,儀征旅行社同行受制于客源量問題,收到游客報名后,無法獨立發團,只能交給這樣的批發旅行社統一發團。這種現狀就導至了組團旅行社對散客質量的掌控從很大程度上受制于同行批發旅行社,從某種程度上來說,儀征散客出游,選擇哪家旅行社報名的差別是不大的,唯一的區別所在是旅行社經營者的思路,以及遇質量投訴后,規模大一些的旅行社對批發旅行社的牽制能力會更強一些,僅此兩點而已。
關乎旅游質量還有一個很重要的點,就是導游,景點美不美,全靠導游一張嘴。好的導游除了在講解上會更為精彩外,對于游客心理的把握能力通常也會很強,會有較強的協調溝通能力,而目前導游的生存狀態基本上都是以兼職為主,這種生存狀態,也從很大程度上導致了其責任心的下降,因其兼職故而也缺少有效的服務技能培訓。旅行社不是不想有自己的全職導游,而是因為旅游業的季節性特別強,旺季再多導游也不夠用,進入12月份以后的3個月淡季對于小旅行社而言,可能1個導游都嫌多,這個微利行業人力成本應該是最大的成本了,所以這種季節性的特點也導致旅行社不敢、不能用過多的.全職導游。我們公司目前全職導游有16名,在揚州地區算得上是規模龐大的一支導游隊伍了,但也只能應對平常季節的客流量,遇上旺季,也只能望洋興嘆,比如貼子中所提到的西安團隊,就是一個主要由兼職導游帶隊的團隊。
從我們自身的角度來講,我們必須認真反思這個行業,認真反思自已,如果不能真正將客戶贏這個第一戒寫到我們每個員工心里去,**旅行社終將被市場淘汰。從上周起,我們已經開始在竭盡全力探討游客旅游體驗的問題,我們希望盡快將我們的服務意識、服務技能,迅速從對人的服務,提升至對客戶的服務。我們將盡已所能去改造現有的工作流程,我們相信,從我們做起,終將能夠逐步改變旅游業的現狀,終將實現給游客創造輕松快樂時光這個最終目標。當然,接下來可能還會有質量問題出現,還會有游客投訴,但我們會以最好的狀態,迅速處理這類的質量問題,給游客一個盡可能滿意的答復。
英文道歉信3
Dear,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx
Yours Sincerely,
xxx
英文道歉信4
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
Regards,
Li Ming
英文道歉信5
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially,
英文道歉信6
Dear xx,
I am writing this letter to express my apology that xx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx
英文道歉信7
敬愛的張老師
你好
對不起;我很抱歉;我很遺憾我知道我很對不起你,你對我太好了。而我...
對不起;我很抱歉;我很遺憾我已經忘了,當我們變得如此僵硬的時候,也許,是我打斷了我們關系的那句話。當時每天心里都很亂。我其實知道我錯了,我想找你道歉。但是我害怕...我害怕你的眼睛。我知道我讓你失望了。所以,我選擇錯了。我知道我要走了。聽了你說的,想了很多。內心很愧疚。慚愧。充滿了犯罪感。我對這么多對我好的人感到非常失望。
你說我總是去后悔一個,而不是改變自己的缺點。這次真的很清醒。我學得很好。我不會再學了,也不會和那些人接觸!耙薓S淤泥但不要染”我能行!我現在學習成績提高了不少。
你總是說我想擺脫煩惱,我好好談了一談,然后認為不要把它當成是對的,自己疏忽了,在犯錯的時候總是想“不做人嗎?”現在覺得錯誤是自己的`,不找任何外在原因,相信自己會更好,時刻注意自己的言行。
學校是一個小社會,如果是在社區,和老板對著干,后果會很嚴重。這是你平時教我們的。謝謝你,張先生。你教會了我做人。真心感謝。張先生,希望你能原諒我,也希望你能像以前一樣教我。
請見諒。這次真的好了。原諒我,請說,別不理我。
真誠地
你的學生:白宇
6月20日20xx
英文道歉信8
親愛的瑪麗,
我很抱歉沒有盡快回復你7月6日的來信。當你的信到達時,我在北京。因為我的秘書不能。不要把它轉發給我,它一直放在我的`桌子上,直到我回來。
謝謝你的所有消息。很高興得知貴公司同意簽署合同,繼續與我們合作。在不久的將來,我們一定會取得更大的成功。
期待著趕上,并再次為延誤道歉。
真誠地
湯姆
英文道歉信9
Dear teacher
When I leave the classroom without permission, I found that I made a big mistake. I did not wait until the teacher came, went to eat. This is a lack of respect for the teacher. When I was young, my parents hope I can respect the teacher and classmates, but I did not do this point. I'm rude and arrogant behavior let you received distress. I hope you can give me a chance to start with a clean slate, after all, we are your most loving students. Think carefully, these days I do have some confused, make these bad things, and again I am sorry. I promise I won't do such a thing.
Your student Victor
英文道歉信10
Dear teacher,
I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!
Yours,
**
英文道歉信11
Dear xxxxx,
I am writing this letter to express my apology that xxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely,
xxxxxx
英文道歉信12
親愛的張xx:
我很抱歉地告訴你,我昨天晚上不能參加你的生日聚會。那是因為我的老朋友沒有告訴我確切的時間就來我家了。我不得不在整個晚上用我的熱情招待那些朋友,我將在接下來的兩天里繼續招待他們。
我真后悔沒有親自去慶祝你的.生日,錯過了一個和我們友好的同事一起享受生活的好機會。我昨天給你準備了一份漂亮的禮物,今天下午將送給你,以示我最好的生日祝福。另外,我相信你會理解我的。
最美好的祝愿,
此致
敬禮!
你真誠的湯姆
日期:
英文道歉信13
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially,
Li Ming
英文道歉信14
Dear Mr. Sherry,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.
I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you.
Once again, I apologize for any inconvenience caused.
Sincerely yours,
Zoe
英文道歉信15
Dear Prof. Patent,
I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor's note.
I would be very much obliged if you could grant me another week for the task, as my health is turning better. Hope you can understand my situation and accept my apology.
Yours faithfully,
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