實用的英文道歉信匯總9篇
在社會一步步向前發展的今天,我們常常需要使用道歉信,道歉信可以幫助我們表示遺憾和歉意,表明愿意補救的愿望,提出建議或安排。那要怎么寫好道歉信呢?下面是小編精心整理的英文道歉信9篇,僅供參考,歡迎大家閱讀。
英文道歉信 篇1
Dear Miss Nancy,
Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.
Hoping to see you soon.
Truly yours,
Tom
親愛的南希小姐:
小兒上周六突然生病,因此未能應約赴生日宴,殊覺抱歉,希原諒,再見。
英文道歉信 篇2
Dear Martin,
I am looking forward to your visit. Just think, after all these years of writing to each other, we will finally have the chance to meet! However, I am sorry that I will not be able to meet you at the airport as soon as you arrive.
The reason is that your flight will arrive early in the morning, and the earliest I can get To the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.
By the way, as we have never met I must tell you how to recognize me. I am of medium height and have a small moustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.
Looking forward to our meeting.
Yours sincerely,
Li Ming
英文道歉信 篇3
Dear Mr. XX:
Hello, today, I have to pick up the pen to write you this letter of apology very guilty and depressed mood. After these days of painful introspection, I have decided to give you a profound self-criticism and Reflection on my absence from classes, and express my determination to correct my mistakes, abide by discipline and improve myself.
In fact, no discipline, life is a rambling I from junior high school age smelly problems, my personality is too individualistic, and rarely take into account the collective discipline, this is my repeated absenteeism, teacher supervision such as root cause unheard of. This semester I missed the number of students actually reached 22, for your treatment of me, I am very understanding, and very much agree with you, your strict demands on me is my care, and supervision. I am still too small, there are many unreasonable place, often inevitably make mistakes, it is very need you for the supervision and management, through these days of reflection, I realized that I could not in any case wanton development continue before, I am deeply grateful to you for your criticism and education. This mistake is a blot on my college life, and a disgrace that I can never let go of my life. I will always remember.
In fact, there are a particularly important reason for my truancy, that my body was not good, always the old sick, starting from the second year, I do not know why cervical discomfort, particularly in the last few months, so I went to the city hospital for treatment of cervical spondylosis. Where the doctor arranged for me to let me every Sunday afternoon to treat, then the teacher and class conflict chaired by you, so I open the class most of class. This is not very strong with my organization and discipline. Teacher, I sincerely apologize to you, please forgive me for the mistakes I made, and strive for lighter treatment. I promise to correct my mistakes later, communicate and communicate with the teachers, and no longer be absent from school.
XX
XXXX XX XX
英文道歉信 篇4
Letter of Apology
Ⅰ. Sample Study
Sample I
Dear Susan,
I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!
Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
Best wishes
Chen Cheng
Sample II
Dear Mary,
I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.
Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.
Look forward to catching up and once again apologize for the delay.
Sincerely,
Tom
英文道歉信 篇5
Dear XXX:
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .
Best regards! Wang Hao Manager
英文道歉信 篇6
游客朋友們:
首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網友給我們所提的意見,今年在政府論壇上有兩封公開批評我們的帖子,說實在的,剛剛看到的時候,心里確實是堵得慌的,不高興的,總覺得目前國內旅游市場大環境就是這個樣子,大社不強,小社散差,從業人員服務意識、技能普遍不強等等,剛開始,我們確實給自己找了一些自我安慰的借口。
現在再認真思考這個問題,我們覺得,做為從業人員有責任、有義務,也必須為游客提供更為輕松、快樂的旅游時光。坦誠的說,今年7、8兩個暑期月份下來,在我們質檢回訪過程中,所發現存在質量問題的,游客投訴到公司的也絕不僅此兩例。
我們總結分析下來,存在質量問題的`主要是散客出游群體,暑期質量問題一般容易出現在車輛空調不好,某些導游態度存在問題,以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類,一類是組團旅行社,我們**就是這樣類型的旅行社,面向終端客戶收取客源;一類是地接旅行社,主要接待外地游客來本地旅游;第三類是同行批發旅行社,如揚州蘇之旅旅行社,儀征旅行社同行受制于客源量問題,收到游客報名后,無法獨立發團,只能交給這樣的批發旅行社統一發團。這種現狀就導至了組團旅行社對散客質量的掌控從很大程度上受制于同行批發旅行社,從某種程度上來說,儀征散客出游,選擇哪家旅行社報名的差別是不大的,唯一的區別所在是旅行社經營者的思路,以及遇質量投訴后,規模大一些的旅行社對批發旅行社的牽制能力會更強一些,僅此兩點而已。
關乎旅游質量還有一個很重要的點,就是導游,景點美不美,全靠導游一張嘴。好的導游除了在講解上會更為精彩外,對于游客心理的把握能力通常也會很強,會有較強的協調溝通能力,而目前導游的生存狀態基本上都是以兼職為主,這種生存狀態,也從很大程度上導致了其責任心的下降,因其兼職故而也缺少有效的服務技能培訓。旅行社不是不想有自己的全職導游,而是因為旅游業的季節性特別強,旺季再多導游也不夠用,進入12月份以后的3個月淡季對于小旅行社而言,可能1個導游都嫌多,這個微利行業人力成本應該是最大的成本了,所以這種季節性的特點也導致旅行社不敢、不能用過多的全職導游。我們公司目前全職導游有16名,在揚州地區算得上是規模龐大的一支導游隊伍了,但也只能應對平常季節的客流量,遇上旺季,也只能望洋興嘆,比如貼子中所提到的西安團隊,就是一個主要由兼職導游帶隊的團隊。
從我們自身的角度來講,我們必須認真反思這個行業,認真反思自已,如果不能真正將客戶贏這個第一戒寫到我們每個員工心里去,**旅行社終將被市場淘汰。從上周起,我們已經開始在竭盡全力探討游客旅游體驗的問題,我們希望盡快將我們的服務意識、服務技能,迅速從對人的服務,提升至對客戶的服務。我們將盡已所能去改造現有的工作流程,我們相信,從我們做起,終將能夠逐步改變旅游業的現狀,終將實現給游客創造輕松快樂時光這個最終目標。當然,接下來可能還會有質量問題出現,還會有游客投訴,但我們會以最好的狀態,迅速處理這類的質量問題,給游客一個盡可能滿意的答復。
英文道歉信 篇7
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhuang
Front Office Manager
英文道歉信 篇8
Dear Bob,
I am the Chinese student who stayed in your apartment during my vacation in Canada. Now I have returned home in China and the purpose of my writing this letter is to express my sincere apology for the stupid mistake I have made.
Upon arriving home, I found the music CD which belongs to you in my luggage. I am in great worry because I know this your birthday present from your wife. Your CD will be sent immediately through EMS in the very near future. I have been told it will take about a week to reach Canada .
Once again, please accept my sincere apology for any inconveniences I have caused. Thank you for your understanding and please send me a reply at your earliest convenience.
Sincerely yours,
Li Ming
英文道歉信 篇9
Dear teacher
When I leave the classroom without permission, I found that I made a big mistake. I did not wait until the teacher came, went to eat. This is a lack of respect for the teacher. When I was young, my parents hope I can respect the teacher and classmates, but I did not do this point. I'm rude and arrogant behavior let you received distress. I hope you can give me a chance to start with a clean slate, after all, we are your most loving students. Think carefully, these days I do have some confused, make these bad things, and again I am sorry. I promise I won't do such a thing.
Your student Victor
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